Chester Water Authority offers courtesy assistance to our residential customers that have experienced a 50% or more increase in their historical water usage due to a water leak that has registered through the water meter provided they meet our program guidelines.
The General Guidelines are as follows:
- Customer must complete the Leak Adjustment Request Form.
- Leak must have caused a minimum of 50% increase over the historical usage for the period in question.
- Proof of repair must accompany the Leak Adjustment Request Form. (receipts and/or invoice)
- Leak Adjustment Request form must be submitted within (90) days of the date of the water bill for which the leak occurred.
- No more than one leak adjustment every three years will be considered under the leak adjustment program.
- Hose bibs left running will not be considered for a leak adjustment under this program.
- Submission of the Leak Adjustment Request Form does not guarantee that a Leak Adjustment Credit will be issued.
Leak Adjustment Calculation
- Your normal consumption will be charged at the appropriate step rate. (Normal Consumption =average daily consumption after leak was repaired times the number of days in the billing cycle for which the leak occurred)
- Additional consumption due to leakage will be charged at the lowest step rate. (Additional consumption = total consumption billed during leak period minus normal consumption calculated in step 1).
- The total consumption billed during the billing cycle for which the leak occurred minus the total of step 1 + step 2 = total credit adjustment.
Consumption Charges
Gallons per Month Village Green East Village Green West
(x 1,000) (x 1,000)
First 25,000 $4.61 $5.92
Next 225,000 $2.96 $4.15
Over 250,000 $2.31 $2.95
Click on the words "Leak Adjustment" below to access the Leak Adjustment Request Form.
Leak Adjustment Request Form