How much does it cost to register for My-CWA?

• This service is FREE to Chester Water Authority customers.

How do I create an account on My CWA?

• Go to the “First Time Users” link under the About My CWA menu on the home screen and follow the instructions.

What do I do if I forget my password?

• Click on the Login button located at the lower right hand corner of your screen.
• Click on the “Forgot Password” link under the login box.
• Enter the “User Name” that you registered when you signed up for “My CWA”.
• Your password will be mailed to the e-mail address that you entered when you created your account.

What do I do if I forget my User Name?

• Contact Chester Water Authority’s Customer Service Department at (610) 876-8181, Monday through Friday between the hours of 8:00am to 7:00 pm to reset your password.