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| Are you a new customer to CWA?
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Please review the checklist below to insure you have all of the appropriate information/documents to activate your account:
1. Complete, sign and date Application for Water Service.
a. Mail to: Chester Water Authority - P.O. Box 467, Chester Pa 19016-0467
b. Fax to : Chester Water Authority, Attn. Customer Service, (610) 876-1657
c. In Person:
- Main Office: 415 Welsh Street, Chester, Pa. 19013
- Kennett Square Office: 148 W. State Street, Suite 100, Kennett Square Pa 19348
( Corner of W. State Street and Center Street)
2. If you are a tenant:
a. Provide a copy of the Lease Agreement (at minimum first page and signature page with
Landlord and Tenants signatures)
b. Valid photo ID required.
c. Application for Water Service (must include landlord's name and mailing address).
3. A Security Deposit of $75 is required for all new accounts.
4. Provide Effective date of new service.
Click on "Use of Water" icon below for CWA's Rules on Applications for the Use of Water or click on "Application for Water Service" icon below for a copy of the application for water service.
 
If you have any questions or require further assistance, please contact our Customer Service Department at (610) 876-8181.
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